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Job behavior. Secrets of a successful job interview. How to talk about salary in an interview

It often happens that work for some reason has become unsatisfactory for you. In this case, you have to start looking for a new job. You start sending out resumes with the desire to get a good position. Finally, the employer accepted your resume and responded.

So you've been invited for an interview. At first, it seemed so great to you, but then a constant thought began to spin in your head: how to behave properly in an interview. And that's okay. The first impression is the most important.

It is worth remembering that in an interview, how you behave is 98% important, and 2% what you say.
Therefore, the most important thing is to tune in correctly and think positively!

Preparing for an interview

Before going to an interview, you need to prepare for it. Many consider this complete nonsense, but it is not. This is very important step and you shouldn't miss it. For this you need:

Go to the company's website and see what it is.
To study how many employees are included in the state, the mode of operation. View internal photos and videos of the company, if they are available on the site.
See who is the head of the company.
To study the professional qualities that are required for the proposed vacancy.

Next, you need to study the responsibilities that you will have when applying for a job. If you know the position, then look on the Internet for what her duties are. Also think about what you can do for the company to benefit from it.
Then you need to collect all the documents that may be useful at the interview. Such documents include: a certificate, diploma, various certificates, resumes, etc. Everything needs to be put in a folder and taken out only if the employee who receives you asked for it.

"5 minutes before...": a psychological trick

Many psychologists recommend the “5 minutes before” technique before an interview. It may seem ridiculous, but do not neglect it. 5 minutes before the start of the meeting with the employer, go to a free room (toilet, for example) and stand in a hero's pose. Straighten your back, pull your shoulders back, lift your head and chin, and place your hands on your side. Just try. This should give you energy.

Before the interview itself, you will have a telephone conversation. This is also an important step. Here you have to communicate with a representative of the company, usually a recruiting manager, who then passes the necessary information to the manager.
When speaking, show yourself as a polite person. Be sure to specify the place and time where you need to go. It will not be superfluous to write down the phone number just in case.

How to behave in a job interview?

The first thing to remember is never be late. Better to come early and wait a bit. This will show your punctuality, which is important in any job. It is very important to be able to listen, not to interrupt the employee. Answer questions clearly and to the point.

So, when you come to the interview, follow the basic rules:

Don't forget to smile.
She will create the very first impression. No need to squeeze it out of yourself, it must be sincere. If there is a strong tension and you don’t feel like smiling at all, then try to remember some funny incident from your life and a smile will “draw” on your face.
Try not to suppress your voice.
Clamping of the voice comes from tension and stress. If there is tension, then warm up your voice before coming to the office. Remember - a clear and confident voice.
Gesticulation and posing.
You need to sit calmly in front of the employer, do not touch anything with your hands near you. If the stress doesn't go away, try putting your hands on the table. Don't cross your legs either. Swagger is also not inherent. Eye contact must be constant. If you can’t look directly into the eyes, then you can find some point on the face of the employer and concentrate on it. Keep a moderate and calm look. You should also not wave your arms, behave calmly.
Pauses.
Learn to pause. If you've finished answering a question and the employer isn't moving on to the next one, don't worry, just wait. It might just be a test.

Video: How to behave in an interview

FAQ

The most important thing in an interview is the employer's questions and your answers to them. It is worth dwelling on this in more detail.
Any interview is not complete without the usual questions that should be answered correctly. Before answering a question, listen to it to the end. If the question seems incomprehensible, it is better to ask again than to sit and be silent. To do this, you can say: "Did I understand you correctly?". This will show your tact.

Say only what the employer asks you. Some details may simply not interest him. If something seems necessary to him, then he will definitely ask you again. Eliminate the following phrases from the conversation: “I don’t know”, “maybe”, “probably”, etc.

If the question of wages comes up, then say openly how much you need, you should not underestimate your price. You may hear questions that are not related to work at all. It always happens. This is done in order to understand how you can respond to non-standard situations. These may be questions such as why you left your previous job or why you divorced your husband. Many managers read the form and know that people are preparing for interviews, so they can confuse you. For example, ask this question: how long could you work at your previous job if you remove a few people from the team that you don’t like? Or if you were paid more than three times?

In addition to career-related questions, you may be asked about hobbies and hobbies, food preferences, and so on. This will be required in order to find out how adequate you are.
When asked about personal qualities, do not praise yourself. Don't talk about yourself in the first person. Can you say that you easily learn new information and love to read books. This will help them understand that you can easily settle into a new job.

Naturally, you will be asked about your cons. No need to say that you are too lazy to get up on the day off from the couch and leave the house. In this case, lying is good. As an example, I can say: I get involved in work in such a way that sometimes I forget about the time. You need to talk about your minuses as merits.

Often employees ask about children. For example, they may ask how children interfere with your work.

- I love children, sir. In fact, I was also a child as a child.
- Is it true?
- Is it true!
- Strange...
Dance for a chance (Chance Pe Dance). Samir

After the interviewer runs out of questions, he will give you the opportunity to ask him anything. You may ask the following:

What is the main task at work?
How well did the person who worked before me do the job?
Is it possible to communicate with the boss? (In case he is not sitting in front of you)
What is the mode of operation?

Naturally, these are not all questions. The question you are most interested in is wages. But this must be done carefully. But everyone understands that you are going to earn money, and not just sit around. It happens that the employer himself calls the salary level. If he does not suit you, then you can ask if there is an opportunity to increase your position. When asked how much you would like to receive, you do not need to be silent and hesitate. Call the number directly. Naturally, within reasonable limits for this position.

At the end of the interview, they will tell you that they will call after a while. Specify when to expect a call or not to wait at all.

Correct answers to common questions

Let's look at some of the most common interview questions and how to answer them correctly. Questions in the form of a dialogue between the interviewer (I) and you (You):

AND: - Do you have shortcomings?
Naturally, every person has disadvantages. By asking this question, the employer wants to find out how open you are. You should not talk about all the shortcomings, otherwise it can cause negative consequences. The best answer to this question:
You: - Of course, everyone has shortcomings and I am no exception, but they will not affect the work in any way.
AND: - Tell us about yourself.
The first thing you need to talk about here is your professional skills. You can talk about studies, hobbies, and so on. You can ask a counter question to an employee.
You: - Would you like to tell me about all your interests or only those related to work?
AND: - Why did you leave your previous job?
This question is asked by every employer. If there were problems with the boss, then you do not need to tell the truth about it. Say that you were promised a promotion for a very long time, but it never happened. Or, for example, it was not convenient to get to work, as it was far from home, or an inappropriate schedule, or monotony in work, and so on. But this should be said only in cases where there are no such problems in this vacant position.
AND: - Desired and undesired salary level?
Add +30% to the previous salary level and name the resulting figure. At a minimum, indicate (if asked) the desired salary + 10% more than the previous one.
AND: - For what period do you want to work with us?
You can say that you will work here forever, but this is not true, because you have not even settled down and have not understood the meaning of the work. You can answer that you want to work for the beginning of the month and decide on the position you hold, get to know the team. Very often the atmosphere in the team exposes people to quit their jobs.
AND: - Do you have achievements that make you proud?
You can tell that you had an interesting thesis topic and you defended it perfectly well. Boast a little about the fact that your friends appreciate you very much and consider you the soul of the company.
AND: - How do you look at recycling?
Please consider this matter carefully. Find out how many hours it lasts, whether work on weekends is paid extra. Answer with confidence that you are ready for this, but only if it does not harm your personal life.
AND: - Why did you choose our company and work in it?
This question will let the employer know what attracts you to work. Maybe you have heard of a good salary or additional bonuses. But it is better to mention this last. Say that the office is close to your home or that you have heard about a good opportunity for professional growth.

By the way, very often the employer checks the applicant for erudition, while asking non-standard situations. Here is one example of such a situation:

And: - You are going to important negotiations. Having successfully completed them, you can get a good deal. But on the way to this meeting, your car breaks down. How will you act in this situation?
You: - Get out of the car, catch a passing transport or taxi and get to the appointed meeting point.
And: - The road passes through a dense forest, where there are no rides and taxis.
You: - I will determine my location on the navigator and call a taxi.
And: - You do not have a navigator and the battery on your phone has run out.
You: - I'll try to troubleshoot the car on my own and move on.

What to wear to an interview?

Naturally, it would be better if you come in a business suit, but you should not buy an expensive suit that does not fit your status. Also, do not wear the newest and most expensive shoes and gold watches. This will not impress the employer. The color of the suit must be black or navy blue. It's about men.

For women, the requirements are basically the same. Do not wear too short a skirt. Optimally - to the middle of the knee or slightly lower. Shouldn't be worn open shoes. No need to dress provocatively and vulgarly, it will not be appropriate for an interview. If you have tattoos, then you should not show them. Also, you do not need to put on a lot of jewelry, keep everything to a minimum.

It is not necessary to buy an expensive classic suit for an interview. You can wear your usual clothes, choosing the right one. For a man - jeans and a jumper in light colors and black suede boots. For women, do not wear shiny belts, transparent blouses, high-heeled shoes, and so on.

Clothing must be clean and ironed. An expensive suit that has not been ironed looks unacceptable. Also, girls should not wear dresses with deep cutouts, ripped jeans, T-shirts and sweatshirts with incomprehensible inscriptions. If a bright manicure is done, you should not wave your hands in front of the employer. Accuracy and a sense of proportion above all. Do not pour a whole bottle of perfume on yourself, especially with a pungent smell. Those around you will definitely not be pleased with this.

Clothing must be appropriate for the position. For example, you are going to an interview for a loan officer position. Naturally, if you wear shorts and a red T-shirt for this, the employer will be at a loss. Specialists should dress in a free style: jeans, shirts, jumpers. Middle managers already have to match the business style: a suit, shoes polished to a shine and a diplomat. The designer and the photographer should not adhere to the business style at all. No need to try to stand out from the team and divert attention to yourself. Be like the people around you.

Remember that when going to an interview, you should pay attention not only to your appearance, but also to what you will say there. Set a clear goal and an answer to the question of why you are going to this vacant position. Be sure to practice with a friend before this, especially if you go to some large company.

Often, instead of the usual interview with the head, companies conduct interviews in a different way. For example, a Skype interview. Recently, this form has become quite common. After learning about this, many candidates relax, thinking that it is much easier than coming to the office and talking in person. But it's not. This type of interview has exactly the same requirements as the usual interview with the employer. Questions are also no different from a personal conversation.

Another form is the group interview. It is divided into two types: a group of candidates and a group of interviewers.
If the interview is conducted in a group of candidates, then try to notice everything that happens, but do not be distracted by your own tactics. No need to try to surpass everyone and jump above your head. All of the above principles also apply to these interviews.

When you come to the interview, it is worth remembering that you did not come to ask. You are a professional and have come to find out whether the proposed conditions suit you or not. In other words, you've been made business offer and it is up to you to accept it or not.

List of Common Mistakes

Summing up all of the above, there are several common mistakes that candidates make for a vacant position:

Thus, when you come to the interview, you need to behave calmly and confidently. Be sure to think about your words and behavior. No need to hide your excitement, if you are very worried, then say it directly. You don't need to speak too fast or too slow, you need to find a middle ground and stick to it in everything. Gestures should also be used sparingly.

When talking about yourself, try to focus only on what will be interesting to the employer and what concerns the vacant position. Try not to lie.

- Are the other points of your resume as close to the truth as this one?
“They have as much truth as you want. If the summary suits you, it is truthful. Otherwise, I will rewrite it.
Julian Barnes. "England, England"

Conclusion

Remember that the interview is an opportunity to present yourself. Everything is important here - from words to appearance. The employer does not know what (what) you are in life, it all depends on the first impression.

In the end, I would like to say that if, as a result of the interview, you were refused, then you do not need to be very upset. Look at everything from a positive perspective. If it didn’t work out with this work, then another one awaits you ahead, even better than this one. Instead, analyze your interview from start to finish: what and how you did, what was right and wrong, etc. This will help you in future interviews.

So, how to successfully pass a job interview or answer questions that may be asked.

There are some interview questions most employers ask..

Usually this is: “Do you have any work experience, how long did you work at your previous job, and for what reason did you quit?”

This is justified by the desire of the employer to hire a person who will not only easily cope with the work assigned to him, but will also stay in the company for a long period of time.

So if in your work book it is indicated that at the previous place of work you worked long and dutifully, then this is an absolute plus.

Try to answer such questions truthfully, as the employer can verify the information provided. Take care of the phone numbers from previous jobs in advance for a positive recommendation.

The question of the reasons for leaving should not be extended to conflict situations with superiors or the team. Employers want to see in their company only friendly employees who can find a common language with colleagues and customers. Do not talk about the desire to earn more.

This may give the employer the idea that you are only interested in money. It is better to say that you want to develop and improve your professional skills in a new direction, or gain experience in this particular company.

Do not forget to mention the achievements of the company. Demonstrate your knowledge of the history of its creation (information can be found on the official website of the company). Thus, you will show your desire to work only in this company.

If an employer asks questions like “What vacancies have you considered yet, what are your successes in past interviews, how long have you been looking for a suitable vacancy?”, It means that he is interested in whether you are in demand in the labor market.

In this case, you should not focus on the exact addresses and dates of the interview. Everything should be superficial. Do not forget to praise yourself a little and note that you finally settled on this vacancy.

A popular question is: why do you want to work with us? You can find a detailed answer to it. When asked about what salary you would like to receive, do not evade the answer and be shy. Name the amount that suits you at the moment (or the one that was higher than the previous one).

Do not name fabulous amounts, otherwise the employer may doubt your diligence.

Some interviewers like to ask questions about their personal lives.

This is necessary in order to understand what psychological state you are in and whether you can work overtime.

These questions should be answered calmly and truthfully..

If the future boss is interested in your positive sides or shortcomings - do not worry.

The main thing - do not praise yourself and do not scold. Be sure to tell about sociability, accuracy, responsibility and readiness to accept any criticism (objective).

The employer does not need to hear about everything else. Also speak concisely about shortcomings.. For example, future bosses will be pleased to hear that you are too pedantic and can not stand the smell of tobacco. Do not forget about additional qualities - knowledge of languages, playing the guitar, playing volleyball, etc.

In general, employers like to ask the most tricky questions in an interview. You can read more about them in this one.

How to behave?

So many people are wondering how to pass a job interview well? To do well in a job interview, you also need to choose the right demeanor. As soon as you enter the office, say hello. It is better to address the interviewer by first and middle name. Don't forget to smile.

Goodwill will always add a "plus" to your piggy bank. In general, the rules of a successful interview are not only professionalism, but also confident, friendly behavior. And you can read about what are the rules for conducting an interview.

During the interview, you should look at the interlocutor. Keep your back straight. You should not fall apart in a chair, cross or spread your legs. Try to relax as much as possible. Think about what's in front of you a common person, albeit in the director's chair.

Listen to questions until the end - do not interrupt. If you do not quite understand what the employer is talking about, apologize and ask again.

Separately, we should talk about. Dress strictly.

There should be no colored shirts, blouses, shoes, skirts and trousers. Only neutral tones.

The same applies to bright jewelry, eye-catching makeup.

During interviews, speak clearly and to the point. Do not lay out to the future employer all your ins and outs. He is not interested in this - only the most important and necessary. Don't talk for more than 2 minutes and don't answer the questions too concisely ("yes" and "no"). This can demonstrate your lack of self-confidence.

What are speech errors?

What are the main speech mistakes of candidates at the interview?

Quiet voice, glance at the floor. The ideal candidate should speak clearly and face the prospective boss. Do not prop your head up with your hand. Firstly, this will make your voice less clear, and secondly, it looks strange.
Fast and loud speaking.
Illiteracy. Employers pay special attention to this fact. Correct placement of stress (“rings”, not “rings”) and pronunciation of words (“put”, not “lay down”), etc.
Excessive literacy. Do not express yourself too abstrusely and do not reason like a philosopher. Not all employers like it.
Profanity.

If you doubt the meaning of a term, it is better not to pronounce it at all.

Misbehavior

When going to an interview, you should understand that the employer will see you for the first time. He still has no idea about your professional qualities, therefore, it will be judged only by appearance and behavior. So, how not to behave during the interview process?

untidiness. Not ironed trousers, dirty shoes, sloppy hair - this is all that is unlikely to impress the future boss.

being late. This is the most common mistake among candidates, which demonstrates a frivolous attitude to work. What to do if you are late for an interview, read.

Bad habits. You should not smoke before the interview or go to an alcohol party the day before. It is better not to advertise the love of cigarettes and booze. By the way, this also applies to chewing gum.

Don't show up to your interview with your mom, girlfriend, husband, or other "support group." This will demonstrate the inability of the candidate to make serious decisions on his own.

How to increase your chances?

Now let's talk a little about how to successfully pass a job interview and what is the key to a successful interview.

Tips for preparing or the secrets of a successful interview:

To successfully pass the interview, you should pay attention to the following factors.

Prepare in advance and professional questions.
Think about clothes, hairstyle, manicure, etc. in advance.

Tune in for the best. Do not worry! You can also read about how to properly interview in this. Many candidates are interested in the question, but how to understand that the interview was successful? You can understand this by the result and the final phrase of the interviewer.

For more information about what they say at the end of the interview and how to find out its result, see ours. Successfully passing an interview is an immediate response: congratulations, you've been accepted.

To the question: how to successfully pass a job interview, we can say with confidence. Prepare for the interview carefully and responsibly, because your future financial well-being depends on it. Now you know how to have a successful interview!

I will tell you how to pass a job interview with great success and without any problems. To do this, we will analyze the stages and types of this process. I will tell you how to dress, speak and behave when meeting. Let's analyze the main questions and examples of answers to them. I will also mention those mistakes that many applicants stumble over.

Interview- this is a meeting of the applicant with a potential employer or his representative when applying for a job. This procedure takes the form of It is necessary for the two parties to understand how well they work together and fit together.

This is the most responsible process when applying for a job. It doesn't matter who will conduct it. Business owner or representative. The main task is to show interviewers that you are exactly the specialist they need.

Interview stages:

Acquaintance and establishing contact - the recruiter introduces himself and voices the vacancy that will be discussed. This is necessary to avoid any misunderstandings.
Asking questions to the applicant - what questions are asked and how to answer them I will tell further.
A story about the vacancy and the company - if a recruiter is interested in a candidate, then he begins to tell a story about the company. For example, about its history and achievement. Also talks about vacancies. Why is it open career expected and so on.
Questions to the recruiter — the applicant has the opportunity to ask the necessary questions to the representative of the company. I will also mention this below.
The plan of further actions - the issues of making a decision, further communication, and so on are discussed. They may also schedule an additional interview.

Types of interviews

Let's look at the main types of interviews. For different companies, they can be applied in different ways. Let's see in what situations each type is used.

Group type of interview

Individual- here the applicant enters into a conversation alone with his interviewer or a group of company representatives.

group interview Several applicants go through the same interview. As a rule, this is a selection for mass positions. Still often there is a selection for sale. These are sales or banking representatives. This view allows you to identify the person with the greatest ability among the entire group.

telephone interview- This is a regional selection. That is, the personnel manager plans to recruit personnel in certain regions. He wants to come in a week to a certain city to have a personal conversation.

In order to understand who to invite ( especially for a business trip), you need a quality candidate. Therefore, in such cases, conduct a telephone interview.

Its duration is on average 30-40 minutes. So you can understand whether the candidate is worthy so that the manager can come and spend time on him.

Competency interview- It turns out what skills and knowledge the applicant has. But not always the answers to the questions can be regarded as good knowledge of the candidate in this area. And for this, the HR manager will need not only this type of conversation and professional questions. He may also ask you to take some tests.

Such an interview does not give good knowledge!

After all, not always the candidate speaks sincerely. Often he can have good theoretical knowledge. But this does not always apply to his specific professional experience. Therefore, the next view is the cases that the recruiter gives during the interview.

Cases (or situational interview) is a specific situation that occurs at work. It can be completely different. Therefore, the correct answers to questions here can have up to 100 or 1000 options. There will not necessarily be a standard correct answer among them.

stress interview- here the interviewer deliberately provokes the candidate. It creates certain conditions to reveal the level of stress resistance.

Surely you have come across the fact that you come to the reception of the secretary and then start to wait. The wait can last from 5 minutes to an hour. At this time, you see that your interviewer is drinking tea and resting.

That is, he is not busy with anything important.

Interview with non-standard questions- ask unprofessional questions that require an instant quick answer. It doesn't matter if it's right or not. The main thing is your non-standard approach.

Questions are asked quickly and completely from different industries.

Such an interview is applied to people creative professions and in IT companies. It also applies to people who have to make quick decisions in non-standard situations.

Questions may vary. For example, how to get to the Eiffel Tower, what instrument can measure the weight of an object, and so on.

How to pass an interview

Now you will learn how to pass an interview successfully and increase your chances of getting a job. There are many subtleties here, which we will discuss below.

How to pass an interview in difficult situations

Before going to the interview ask yourself questions:

What is important to me when looking for a job?
What is important can be a company at a meeting?

Many job seekers do not attach due importance to the importance of preparing for an interview. This attitude is not conducive to success.

Collect as much as possible employer information. Try to use different sources. Today there are many sites on the Internet where there is a . The more information you collect, the clearer the picture will be.

Try to understand what reputation the company has. If possible, find out who you will be dating before the interview. With a leader or manager.

What will be interview format. Learn about the dress code. Also ask what to bring to the interview. What things and documents you need to have with you.

Mistakes in the interview

Let's look at common interview mistakes. First, this bad reviews from a previous employer. You should not take quarrels out of the hut. Your prospective leader will project your every bad word onto himself.

Secondly, one should distinguish between what can be said and what should be kept silent. Only speak essentially. For example, do not touch personal information that is not related to the interview.

Don't interrupt. Listen carefully.

Some candidates do not allow interviewers to do their job well. They are constantly interrupted. They talk without stopping and in every possible way are distracted from the topic.

Don't be silent.

It will be difficult for the employer to evaluate the applicant if you have to practically snatch information from him. So keep a balance.

Give examples.

Talk about specific events and facts that will demonstrate your professionalism and necessary qualities. Think in advance about what examples and facts you need to tell in a job interview.

Be honest!

Do not deceive a future employer about your achievements at a previous job. There are many ways to check this information.

Don't let yourself be criticized about the organization labor process in the employer's company. Give some advice. Presenting yourself as a savior will only cause irritation.

Be tactful!

How to look at an interview

Now I will give some tips on how to look at the interview. There are two main rules here:

Appropriateness and adequacy of the situation
Neatness and neatness in appearance

You can't make a second first impression. Think over all the details in advance. By your appearance, the representative of the employer will judge how you fit into the company.

But don't overdo it!

It should not give the impression that you have been going to the interview for three hours. Now many companies are abandoning the strict dress code. Too formal can even hurt. So look at the situation.

For example, if you are going for an interview at a bank, you should choose a strict business style clothes. Often on company websites or on its pages in in social networks you can find photos of employees. If there is such information, then take it into account when choosing clothes before the interview.

In your image, you should feel confident and comfortable. But do not forget that you are going to a business interview. Dress modestly and tastefully.

Even if you are going to an interview at an IT company, ripped jeans and sneakers will not work here. Also, a formal suit will not work. In this case, the style will be appropriate smart casual.

Smart casual style for an interview

Regardless of what position and company you go to, jewelry should be kept to a minimum. You can even refuse them altogether. Spirits should not be strong and harsh. It is better to refuse them too.

Dress neatly in relatively new clothes, whose elements correspond to each other. Untidy, wrinkled clothes, dirty shoes and sloppy hair will not make the best impression.

Interview clothing can either make or break your image. Dress simply and neatly. It is better to be conservative in clothes. It is very important that you yourself feel comfortable and comfortable in this image.

Punctuality

It's better to come to the interview on time. Ideally in 5 minutes. I do not recommend arriving early. After all, the employer planned the meeting at a certain time. Therefore, your arrival 30 minutes before the appointed hour may cause him inconvenience.

Definitely don't be late!

This creates the feeling that you are not serious about work or are not a punctual person. Therefore, calculate the travel time in advance and think over your route. Do not forget to lay down 5-10 minutes for issuing a pass to the office.

What to do if you are late for a meeting?

Be sure to notify your employer. Call or write a message. Apologize and find out if it would be acceptable if you arrive, for example, 20 minutes late.

At the meeting, you should succinctly apologize. For example, I'm sorry about that overlap in my schedule.

Don't worry too much or make excuses. This will only make the situation worse. A simple, calm, polite, and brief apology will suffice. Then you can move on to the topic of communication.

How to behave in an interview

Now you will learn how to behave in an interview. According to Albert Mehrabyan's formula, when we see a person for the first time, we trust verbal signals by 7%. That is what he says.

At 38% paraverbal signals. The way he speaks. This is the tone and pitch of the voice, timbre, speed and intonation of spoken words.

And 55% nonverbal cues. This posture, gestures, facial expressions, views and so on. That is, what he does and how he behaves.

Notice how important nonverbal and paraverbal communication is. 38 and 55% versus only 7% verbal communication. Therefore, let's dwell on this in more detail.

So, non-verbal communication . I give simple rules of conduct at the interview.

Your non-verbal signals should be in harmony with the verbal ones. And gestures should help with the communication of information and at the same time not interfere. Facial expression should be calm and confident.

Smile!

Posture affects the quality of speech. If you tilt your head to read the notes, then the voice becomes quieter. You also lose visual contact with the interlocutor. And he should see you well. The more you are in the public eye, the higher the quality of perception of what you report.

Don't cover your face with your hands. Contact the interlocutor. Maintain eye contact. Use positively colored and natural gestures for you.

Avoid negatively colored gestures. For example, index finger, clenched fists and rocking from side to side. As well as foreign objects in the hands, hands in pockets or arms crossed over the chest.

As a rule, the interview with the candidate takes place in the meeting room at the table. If you enter a room where someone is already waiting for you, then say hello to everyone and smile a little.

For men, a handshake is appropriate.

Shaking hands should be vigorous, firm and with the whole palm. In some Western companies, a handshake is also mandatory for women. In any case, you should adapt to the receiving party.

The offer to shake hands must be from the host.

You need to sit down so that your face is clearly visible to that interviewer. Remove all foreign objects from the table. The phone should be turned off and hidden.

Some candidates put their handbag in front of them.

It's distracting and creates a barrier to communication. And even if you put the handbag on your knees, it still creates a feeling of insecurity. And if you put your handbag behind you, it turns out that you are not sitting on the whole chair. This also creates a sense of insecurity. It's like something is bothering you.

It is permissible to put a notebook and a pen on the table in front of you.

Occasionally you can make notes. But it is absolutely not necessary to take notes. If you are often distracted by recordings, you will lose contact with the interviewer.

During the interview, you should look at the representative of the company. Maintain eye contact at all times. It is very important! Look at the interlocutor, but do not " drill with his gaze.

You need to sit straight on the chair. Watch your posture. Keep your back straight. Don't cross your legs or cross your arms. Maintain an open posture. Do not cover your face with your hands or prop your head up.

When you prop your head up, the employer gets the feeling that you are tired and do not listen to him. When you cover your face with your hand, it seems that you are not finishing something. You are trying to hide some information.

You need to sit on the whole chair. Keep your hands free. Gestures open from themselves. Do not forget about a slight smile and friendly behavior.

Change your posture occasionally. This will enhance communication.

If you constantly sit in one position, then you get the feeling that you are very tense. It seems that you are going to some kind of conflict or you have a confrontation with the interlocutor.

Adjust to the interviewer. Pay attention to the position in which he sits and how he behaves. So tune in to it.

For example, you started a conversation in one position. Then we moved away a bit. That is, occasionally the posture needs to be changed. But at the same time, each posture should be comfortable for you and conducive to communication.

How to speak in an interview

How to speak in an interview to inspire confidence? To do this, let's take a look paraverbal communication. A high-pitched, sonorous pioneer voice creates the feeling that you have a petty clerk in front of you. That is, a person who does not have authority.

The fast pace of speech creates the feeling of a frivolous conversation. Fast speech speaks of internal tension and causes discomfort to the listener.

The slow pace of speech creates the feeling that you are a slow-witted person who is poorly versed in the topic. Such speech leads to a loss of attention of the interlocutor.

The average pace of speech with semantic pauses creates the feeling that you have a competent person in front of you. This rate of speech assumes an average of 120 words per minute.

And vice versa. If intonation and energy fall towards the end of the phrase, then this indicates uncertainty and disinterest.

Use the same words and expressions as in normal conversation. Speak so loudly that your interlocutor is comfortable. Adjust to the volume of his voice.

However, remember that too loud presentation of the material makes your speech aggressive. While very quiet - makes it monotonous and boring.

Watch your intonation! Highlight keywords.

Interview Questions

One of the important points is the questions at the interview when applying for a job. So now we move on to the interview itself. That is to verbal channel perception of information.

So you're in a meeting and the recruiter is asking you questions. Listen to questions until the end. Don't interrupt. If you do not quite understand what the employer is talking about, apologize and ask again.

And the main rule is answer honestly.

Rarely does an interview go without uncomfortable questions. For example, the reasons for looking for a job, conflicts with the manager, professional failures, and so on. It is important for the employer to get a complete picture of your experience.

Be frank but don't go negative.

Talk about previous employers and companies either in a neutral or positive way. Employers want to see only friendly employees in their company. They must be able to get along with colleagues.

Remember that the market is smaller than it seems. The interviewer may be a friend of your former boss. Many of them are fact checkers.

You may claim that you left your previous job due to layoffs. But on site former employer There is already a vacancy for your position. Thus, the recruiter will suspect that the problem is not in the reduction.

Be prepared for questions about your achievements and failures. The story of the latter speaks to your level of decision-making and responsibility. And also if you know how to learn from your mistakes.

Prepare in advance a short oral self-presentation at the interview about your achievements at each job. Think about what examples you will give. Refresh the numbers by which you measured your major accomplishments.

If you prepare in advance and speak this information the day before, you will look more convincing.

Prepare for what you will be asked about important points. For example, about reasons for wanting to work in this organization. Also about the potential applicant's contribution to the well-being of the company.

It is important here how well you prepared for the meeting. And also what information did you manage to study before the interview. Do not answer the question with a banal phrase. For example:

You are a well known company. That's why I want to work for you!

Mention the achievements of the company. Demonstrate your knowledge of the history of its creation. Thus, you show your desire to work only in this company.

If the employer asks questions such as what vacancies have been considered yet, what are the successes in past interviews, how long have you been looking for a suitable vacancy, then he is interested, are you in demand in the job market.

In this case, you should not focus on the exact addresses and dates of the interviews. It is better to answer this question concisely, without going into details. You can, for example, say:

I am interviewing at two other companies for a similar position. However, in your company, I will regularly be able to use English language which is very important to me.

Some interviewers like to ask questions about personal life. This is necessary to understand your life strategy and psychological state. Such questions should be answered calmly and truthfully.

What else is asked at the interview?

Often asked about advantages and disadvantages applicant. Talk about your real strengths and give brief but vivid examples. Be succinct about your shortcomings as well. Do not dive into deep introspection.

This is absolutely not required!

The question about the shortcomings of the recruiter asks to see your reaction to uncomfortable questions. Confession of all your sins, he definitely does not wait. Calmly and concisely name the shortcomings that will not be critical for making a decision in your favor.

Add that you are working on your shortcomings.

To the question which wages would like to receive, do not evade the answer and be shy. Name your acceptable amount.

According to statistics, the average increase in the transition to a new position is 15% of current income.

After the interview, the recruiter gives the candidate an opportunity to ask questions. Here are some questions to ask in a job interview:

What kind of person are you looking for for this position?
What is important to you when choosing a candidate?
What are the priorities for this position?

If you are talking to the head of the company, then ask:

What are the goals of the department?
What is the future development strategy of the company?

Be sure to ask for feedback. End the meeting with a question:

When can I expect feedback about your decision?

Sometimes candidates use the " I have an offer". At the meeting, they say that they already have a couple of proposals in their hands. Therefore, they want to get an answer as soon as possible.

It might work!

However, not all employers make decisions quickly. If a company chooses an employee responsibly, the negotiation process can take several weeks or months. Therefore, an attempt to speed up the process can only spoil the situation.

When the conversation is over, thank you for the meeting. Say goodbye politely. Remember to make eye contact and smile.

That's all!

Now you know exactly how to successfully pass a job interview. You already know what questions are asked at the meeting and how to answer them. You also know what to wear, what voice to use, and how to behave during an interview.

It's worth saying that good job rarely found the first time. Be confident and selective. Sooner or later you will definitely find your ideal job.

I like it I don't like it

Dialogue with the interviewer is very important when applying for a job. No one knows what questions the employer will want to hear the answers to. And there are no template remarks, because it is impossible to stock up on clichés for all occasions.

Each applicant decides for himself what he will say at the interview. Indeed, in addition to standard questions, employers often ask their opponent tricky ones. Therefore, in order to successfully pass an interview with an employer, it is necessary to follow generally accepted principles.

Usually the leader offers a very simple and at the same time difficult task: to tell about yourself. Here you need to proceed from what the recruiter wants to know by asking such a question? Undoubtedly, the employer is interested in the professional field of your activity, and not stories from your personal life. However, duplicating information from a resume is also not worth it. Retelling dry biographical facts is unlikely to impress an employer.

Provide only information that directly relates to your future place of work:

tell us about your qualifications, experience and professional qualities, such as seriousness, attentiveness, accuracy, truthfulness, diligence.
Your presentation should be based on the strengths of the professional personality. Highlight those aspects that your competitors lack. This submission will bring your employment closer.

Do not mention in the monologue that vacancy will help improve your life. The employer should not know that the new position, in your opinion, will open the way to a new world for you: it will help you buy real estate, help you move abroad, or simply help you save money.

Having told the manager about such plans, the latter may think that you are not interested in working in the company, and you consider it only as a means to improve your financial situation.

What to report shortcomings

At some interviews, a provocative question is asked about what flaws you have. And then the applicant is at a loss and does not understand what is at stake. Since an interview is not a priest's confession, leave excessive frankness at the office door.

Here you can build an answer on the example of how you made the wrong decision because of your persistence. Tell us how the stubbornness of your character played a cruel joke on you. Communicate that the incident taught you a cruel but valuable lesson, and that you will prevent a similar situation in the future.

A recruiter will appreciate such frankness, because there are no ideal people, but not everyone can benefit from unpleasant moments.

What to say in an interview when asked why you quit

It is very important for employers to know why you did not like your previous job. In no case should you speak badly about your ex-boss and former colleagues, even if they spoiled your life. The recruiter can perceive such behavior of yours at his own expense, and no one needs squabbles and insults in the team.

Your answer should be neutral, but contain important reasons for your departure that are not related to work in a new organization.

From a conversation with you, the recruiter wants to understand what motivated you to work in this organization. At the forefront, you can put a story about what you learned about the company, got acquainted with its activities, figured out that the company has proven itself well. Emphasize your professional interest in the activities of the company and the desire to become part of the production process.

The recruiter may ask about why you are constantly changing jobs. To avoid such questions, it is necessary to correctly compose a resume, since no one likes defectors. If the employer nevertheless raised this topic, you need to talk about the liquidation of the enterprise, a change of residence, or a deliberately temporary job, due to the writing of a diploma. Mention that you now need a permanent, full-time job.

How to talk about salary in an interview

Everyone knows that wages are of paramount importance for each of us. Each applicant is interested in discussing this topic. However money matters it is better to move to the background. You can talk about the financial side after discussing the working moments.

First, discuss with your manager the value that you will bring to the company if you are approved for a vacant position.

Take an interest in the conditions, work, find out if there is the necessary material for conducting production activities. Show the recruiter that you are primarily concerned with the work of the enterprise, and only after that it will be possible to touch on the topic of your salary.

It is also not recommended to report that you do not care about the financial side or not to touch on this topic at all. Such a statement speaks of your unprofessionalism and incompetence. And your disinterest can be regarded as a disregard for the field of activity and for yourself in particular.

Therefore, it is necessary to prepare for the discussion of this item in advance: study the salaries in the labor market and, based on the average salary, tell the recruiter the amount that would suit you. Remember that the financial capabilities of a global corporation and a small firm are slightly different. Therefore, when asked how much you would like to earn, take this circumstance into account.

You will have to somehow motivate the named figure. The recruiter is not interested in those applicants who can go over to the side of a competitor who pays more.

If you have any other financial income related to a part-time job or your own business, it is better to keep silent about these aspects. The manager is unlikely to want to take you to work, linking this to the fact that you will be distracted from your main activity.

What not to say in an interview

When asked how you see yourself in 5 years, you need to prepare a clear answer. Overly ambitious and ambitious people are unlikely to win favor.

It is forbidden to share plans to open your own business. The manager expects long-term cooperation from you, so build your answer regarding the implementation of the goals and objectives that you would achieve while working in this company.

When talking about achievements, mention only those that relate to the professional sphere. Personal achievements can not be hidden, but you should not focus too much on them.

You should not report if one of your projects has failed. The recruiter will certainly appreciate your impulse to implement it, but the deplorable result of the work will put you in a bad light.

If the manager is interested in your hobby, report only those that can be useful to some extent on new job. For example, applying for a position as an administrator in a sports complex, you can report that you have been swimming for a long time.

Even if you are a very versatile person, you should not talk about all your hobbies. It is not necessary to say that you are engaged in boxing when applying for a position as a TV presenter.
No employer will like it if your hobby is gambling.

The leader will be quite satisfied with your answer if you say that you like to read, go in for sports, prefer to relax in nature.

What to ask a recruiter

At the interview, you, like the recruiter, can ask questions. Ask only what is directly related to your future job.

Avoid stupid and tactless questions. For example, it is not appropriate to ask if there are single men in the company.
You will get a bad impression if your interest is in the information that you already have to operate when you come to the interviewer. You must study all information about the company in advance.

We welcome your interest in your future functional duties, features of the enterprise, organizational issues. You can ask what the recruiter did not like in previous applicants.

Find out from your manager:

who will be your boss
how many people work in the department,
whether you have to travel on business trips,
How often do you have to work at odd hours?

Know that you have been invited for an interview so that the employer can assess your intelligence and professionalism. After all, every recruiter wants to work in a team with a qualified, creative, stress-resistant and sociable person. If you build your answers according to this principle, you will make a good impression and get a job offer.
And whatever you say, the main thing is to give sincere and truthful answers. Present your positive qualities, and hide the negative ones. You should not invent that you managed to increase sales on your own if this information is far from the truth. But the truthful story that you have established relationships with partners will be appropriate at the interview.
Choose strong words. When communicating with a recruiter, watch your use of verbs. Verbs will have a good effect on the employer perfect look, such as did, noted, developed, performed, found. Indefinite verbs led, did, worked, adjusted - they characterize you as a person who does something, but who did not finish the job.
Your voice should have clarity and confidence.

The purpose of the interview is to provide the employer with the opportunity to personally speak with the applicant and assess the suitability of the potential employee. Also, the interview allows the applicant to evaluate a possible place of employment and decide whether he wants to work in such a company. It is important to make a good first impression in order to land the position you want. Show yourself on the positive side, try to communicate effectively, be courteous and respect the interlocutor.

Steps

Confident and relevant appearance

Choose the right clothes. It is generally accepted that you need to come to the interview in a business suit, but this is not always correct. Choose clothing that best reflects the industry's traditional work style.

If you have no idea about the dress code adopted in this company, then go to the building closer to the end of the working day and watch the people who leave the office. Pay attention to their clothes.
It is better to choose an overly business style rather than an overly informal one. You can feel out of place if you show up in a business suit with a group of people who wear jeans, but no one will think badly of you.

Expert answer

I am unfamiliar with the company culture - how should I dress for an interview?

Career coach and self-discovery

Devin Jones is the creator of The Soul Career, an online career incubator for women. She is certified in CliftonStrengths Talent Assessment and helps women find their own path and career. She received her bachelor's degree from Stanford University in 2013.

ADVICE OF THE SPECIALIST

Devin Jones, career and self-discovery coach, answers: “I follow the advice of Audrey Hepburn. She said that It's always better to dress too smart than not smart enough. It is unlikely that anyone will judge you if you overdid it with clothes, but if you did not try enough, it will not make the best impression. So I always say to those I teach: just choose a business style. When in doubt, choose a business style».

Neat and businesslike appearance. Even if the company allows informal clothing, be sure to wear clean and ironed clothes. Do not wear jeans, a graphic T-shirt, worn or torn items to the interview.
- You don't have to specifically buy new clothes, but try not to look like you had to wear the first thing that came to hand after washing.
- Clothing should be comfortable and the right size. Do not wear things that need to be constantly adjusted.
Don't use harsh cologne or eau de toilette. As a rule, interviews take place in a closed office or conference room with limited ventilation. Cleanliness and freshness are very important, but don't try to win over a potential employer.
- It is important to remember that the interlocutor may have an allergy. A headache from harsh cologne is not the best first impression of a prospective employee.
Maintain eye contact. Eye contact is an unfailing opportunity to make a confident impression in the course of a conversation. If you find it difficult to look people in the eye, you can practice with a friend or relative beforehand.
- Eye contact is very important, but you don't need to stare at the other person. Sometimes lower your eyes to the table to look away.
- Be careful not to look at the clock, the door or the window, otherwise you run the risk of making an unhappy or bored impression.
Sit straight. Good posture not only expresses confidence and good self-esteem, but also shows you as a healthy and composed person. Learn to sit on the front half of the chair and touch the floor with your feet.
- Raise your chin and straighten your shoulders so that your shoulder blades are along your spine. Your back should be straight and level, not bent to either side.
Use breathing exercises . If you can’t pull yourself together before the interview, then use breathing exercises to relax. Sit in a comfortable position, dim the lights, and take a deep breath through your nose. Hold your breath and then exhale slowly through your mouth.
- Don't think about anything and focus on your breath. Try to equalize the duration of inhalation and exhalation.
- You can also use mental images. Imagine yourself making a lasting impression in a job interview or your first day at a company.
Repeat the other person's body language. During a conversation, pay attention to the postures or gestures of your interlocutor. Repeat these movements to look confident and make the best possible impression.
- This behavior convinces the interlocutor that you have found a common language and feel the same way about the situation. Use this little psychological trick to your advantage.
- You do not need to repeat every movement and gesture of the interlocutor, otherwise you will be taken for abnormal. It is also better not to repeat convulsive and unconscious actions after a person. Only global gestures are enough - move closer to the interlocutor or lean forward.
Effective communication
Prepare for general questions. There are a number of basic questions that are asked at every interview, regardless of position and industry. Think about the answers to these questions in advance.
- For example, at an interview, they usually ask about the strengths and weaknesses of the applicant. Both aspects should be given the same amount of time - you can’t paint your merits for a long time, and then only briefly list your weaknesses.
- When talking about shortcomings, speak to the point and give specific examples of your attempts to get rid of the problem. For example, say, "One of my weaknesses is that I tend to act impulsively, so I try to take a deep breath and pull myself together before any decision."
Answers should be clear and concise. Answer each question directly and do not say more than is required. If your thoughts are confused, then hold back and try not to get away from the point.
- If a question takes you by surprise, don't be afraid to admit it. The main thing is that you are not confused by the simplest question, otherwise the interlocutor may consider that you are not prepared.
- Don't be too frank or go into detail about your life, views, and hobbies unless a specific question is asked.
Clarify unclear questions. If you don't get the point completely, don't answer randomly or the way you do. understand this question. Clarify unclear points, otherwise the interlocutor will not receive the answer that he wants to hear.
- Try saying "If I understand correctly...". If the interlocutor confirms the assumption, then continue the answer. Otherwise, he will clarify the question.
- Don't forget to thank the other person for the clarification before answering.
Gesticulate. Hand gestures will show your confidence in yourself and your words. Gestures will also express your energy and interest in the position.
- It is important to know the measure and not to use too harsh gestures. Such movements should not be allowed to look like an attempt to outdo or intimidate the interlocutor. Respect other people's personal space.
Keep a positive attitude. The interlocutor will definitely ask about previous work or not the most pleasant situations. Plan your responses ahead of time and never be critical of employers or employees you have worked with.
- If you pay a lot of attention to the negative aspects, then the interlocutor may find that you are difficult to work with or you do not respond well to criticism.
- If you didn't leave your previous employer in the most pleasant way, then present your departure as a useful lesson. Share what you have learned and improved at.
Give specific examples. The interlocutor can ask lengthy or general questions and expect specific answers to them. No need to talk about yourself in abstract phrases. Give specific examples.
- The more characteristic details, the better the example. Try to think in terms of statistics and numbers. For example, it's better to say "I was able to increase sales by 25 percent" than "I was able to increase sales."
- No need to lie or exaggerate your accomplishments. If you do not remember the exact numbers, then it is better to admit it or give a brief explanation.
Ask intelligent questions. At the end of the interview, you will probably be asked if you would like to ask questions. These questions should be prepared in advance. It is not necessary to ask all your questions only at the very end.
- For example, ask: “What methods are used in the company to simplify typical tasks?”
- Try this tactic: After each answer, ask a related question of your own. This approach will not only allow you to relax for a moment, but also contribute to a more natural development of the conversation.
- For example, if you are asked to describe your strengths, then after answering, ask: “What qualities do you consider the most valuable for this position?”

Rules of etiquette

Organize information ahead of time. Employers are always looking for trained and most suitable employees. Show that you are the right person for the employer. Feel free to find everything Required documents and carefully study the available information about the company.
- Take at least two copies of your resume with you, as well as copies of all documents that you submitted to the company. For example, when interviewing for a graphic designer position, bring samples from your portfolio to show examples of previous work.
- If you know the name of the person who will conduct the interview, you can collect available information about him. Explore the organization's website to learn about the company's goals and principles.
- Consider the entire industry and also find out where the company is in the industry. Determine the competitors and the success of the company against the background of other representatives of this field.
Come early. Surely you know the saying "If you're on time, you're late." Arrive 10-15 minutes early so as not to rush and delay a potential employer. Show that you are genuinely interested in the position and that you respect other people's time.
- On the day of the interview, plan to leave early so that you have time in case of unforeseen circumstances. Don't be late because you got the wrong floor or couldn't find a parking spot.
Greet everyone present politely. Before the interview, you will probably have to engage in conversation with various representatives of the company, including the administrator and secretary. Always ask for names and be polite.
- If the interview goes well, then you will have to work with these people.
- The person who conducted the interview can get their opinion after you leave. If you make a bad impression, it will be known.
Turn off your mobile phone. Before starting and during the interview, you do not need to look at the phone. Otherwise, it may seem that you have more important things to do than the interview or more pressing conversations.
- You also do not need to hold the phone (and other devices) in your hands or leave it in a conspicuous place. Take a small bag with you or leave your electronic devices in your pockets.