How to write production characteristics for a worker sample. Characteristics of an employee from the place of work: a sample, writing features and examples of compilation. ✔ Assessment of the quality of work

Employees often turn to the HR department for letters of recommendation. They may be needed for the court, for creditors, for employment in a new position. In this article, we will consider a sample characterization for an employee from the place of work and give some tips on how to write it correctly.

Positive characteristics from the place of work: is the employer obliged to issue it

A characteristic is a document in which the employer assesses the personal and professional qualities of an employee. Some may think that such paper is a relic of the past, but if a written request is received by the personnel department or the management of the organization for its provision, the employee cannot be denied. Taking into account Art. 62 of the Labor Code of the Russian Federation, the process of writing characteristics from the place of work cannot exceed three working days from the date of application. This rule applies not only to those subordinates who are currently registered with the company, but also to those with whom the employment relationship has already been terminated (see, for example, the Determination of the Moscow City Court dated 09/08/2011 in case No. 33-28750).

  • when applying for a new position;
  • when applying for a loan;
  • when applying to the guardianship authorities;
  • for submission to an educational institution;
  • when awarded with a prize, a state award;
  • for the court.

Depending on the place where this document is addressed, accents and formulations of the qualities of the employee are chosen.

Varieties of characteristics

Characteristics are:

  • external;
  • internal;
  • positive;
  • negative.

External - these are the characteristics that are provided to other organizations or government agencies. When compiling such a document, it is necessary to clarify with the employee the purpose of requesting the document, the style of the characteristics and the form of presentation will depend on this.

Internal characteristics are used, for example, when an employee is transferred to another department or to another unit, for promotion within the organization where he works. In such a document, it is imperative to focus specifically on the business qualities and working skills of the employee.

In some cases, a personnel specialist may ask to prepare a document for an employee of his immediate superior, having previously given him a sample of how to write a description of an employee. This is permissible and even correct, especially if a new person works in the personnel department who knows little about all employees, or the team is so large that it is difficult for a personnel officer to assess the qualities of a particular person.

Note that the employer is not obliged to agree on the text of the characteristics with the employee who needs it. But if he does not agree with the content, then he can challenge the document in court.

Example of characteristics from the place of work: general requirements

In the current Russian legislation, there is no template for drawing up such a document. However general rules still exist.

The characteristic must be issued on the official letterhead of the organization. If such is not approved by the internal order of the enterprise, then in any case, the full details are indicated in the form, especially if the characteristics from the place of work are provided at the official request of some institution.

So, in this document must be indicated:

  1. Personal data, which includes full name persons, date of birth, marital status, data on military service and education, as well as information on the availability of various awards.
  2. Information about the work. This section contains information about the length of service, the time of adoption, personnel transfers within the organization, information about the work achievements and professional skills of the person. If the employee in the process of work was sent for training, advanced training, etc., then this should also be indicated in the characteristic. This section also provides information on the employee's various merits (gratitude, encouragement, etc.) or disciplinary sanctions.
  3. Personal characteristics. This information is probably the most important part of the whole spec. It may contain various information regarding the personal qualities of a person. If an employee is the head of a unit, then it is worth noting his organizational qualities, the presence or absence of responsibility for subordinates, the degree of readiness to make difficult decisions, exactingness towards himself and his subordinates, and other qualities. If the employee is a performer, then you can indicate the degree of his readiness to fulfill the orders of the manager, initiative, striving for excellent results, etc. Also in this section you can indicate the relationship of the person with the work collective: whether he enjoys authority and respect or relationships in the team do not add up due to the complex nature or other characteristics of the employee.

Since this is an official document, it is necessary that it be signed by the head of the organization. A signature and a seal are required if the company has one. It is important not to forget to put the date of compilation.

Another practical tip: the characteristic will be easier to use if all the information fits on one sheet.

Sample characteristics from place of work to worker: what to write about

The main requirement for a document, of course, is objectivity. As a result, the general description should create an image of the character and help to form the correct opinion.

However, the content may vary depending on who it is being prepared for. If an employee intends to go to the guardianship authorities for the purpose of adoption, his personal qualities should be especially noted in the description, for example, mentioning benevolence, caring, good manners. If a worker is planned to be promoted up the career ladder or he needs to find a job in a new place, such epithets as "executive", "proactive", "responsible" will come in handy. For the court, details are needed about how honest a person is, how he relates to his duties, what kind of relationship he has with colleagues.

But there is another pleasant reason to prepare a testimonial - awarding with state awards. Russian Federation... In this case, personnel specialists should be guided by the recommendations from the Letter of the Presidential Administration of the Russian Federation dated 04.04.2012 No. AK-3560 and the Decree of the President of the Russian Federation dated 07.09.2010 No. 1099 "On measures to improve the state award system of the Russian Federation." The Letter contains methodological recommendations regarding the preparation of documents for the award. It, in particular, says that the information should help evaluate the contribution of the person being awarded, while it is important to mention the qualifications, personal qualities, high merits of the employee, and the assessment of the effectiveness of his activities. It is expressly forbidden to list job functions, track record or describe the life path of a specialist.

A sample of such a characteristic can be downloaded in the annexes to the article.

Examples of positive characteristics from the place of work

1.

(on the letterhead of the organization)

Characteristic

Issued by ______________________________________________

(Surname, name, patronymic, date of birth, position)

FULL NAME. work (-t / -l) in ____________________________________________ starting from "______" _______________ 20___. During his work, he was repeatedly sent to advanced training courses, which he successfully completed, according to the programs: ___________________________.

FULL NAME. possesses an extensive body of knowledge in the existing specialty and is always aware of the latest developments in his field. Possesses excellent business negotiation skills.

FULL NAME. has established itself as a responsible employee, aimed at excellent results, always ready to make quick innovative decisions and be responsible for their adoption and for the actions of subordinates. Ready to work in any conditions, including after hours.

Differs in punctuality, delicacy in communication with subordinates and colleagues, for which he has respect in the team. Demanding to himself.

"______" _______________ twenty___

Characteristic

This characteristic was issued by full name, date of birth: ___________________________, working in ______________________________________________.

(name of the organization and its details)

from "______" _______________ 20___ to the present time in the position of _________________.

Has a higher education in the specialty _____________________________________.

Family status: ______________________________________________.

(indicate the presence of a spouse (s) and children)

This employee is a worthy professional. He has never been disciplined.

He is on friendly terms with colleagues. He is benevolent and restrained, in any situation he is ready for a peaceful solution to the conflict. There are no bad habits. Has the right life priorities and guidelines. She takes part in the social life of the team with pleasure.

This characteristic was issued for provision in ___________________.

___________________ ___________________

Position of I.O. Surname Signature

An example of a negative characteristic

Let's consider what a negative description looks like from the place of work (such a review is possible, for example, in the case of personnel certification).

LLC "Vesna"

№ 567/13

Characteristic

Olga Petrova, born on 03/08/1984.

Olga Petrova has been working at Vesna LLC since January 2018. Holds the position of sales manager. The manager's responsibilities include the following:

  • sale of the company's products;
  • interaction with clients;
  • drawing up a marketing plan for the enterprise;
  • search for new sales channels for products;
  • maintaining contact with clients;
  • keeping a card index of clients.

From the first days of work in the team of Petrov O.I. showed herself as a conflict person. Repeatedly expressed her negative opinion about the employees of the enterprise, about its management. Expressed disdain for management and clients.

Professional skills of Petrova O.I. are not high. There are no opportunities to improve professional potential.

In the course of fulfilling the assigned tasks, there were several delays in the delivery time of products due to the fault of this employee. The plan for the sale of products is not systematically fulfilled.

Petrova O.I. She repeatedly received disciplinary sanctions and reprimands in connection with being late for work and repeated absenteeism. This employee does not cope with his immediate duties. The question was raised about the inconsistency of the position held.

Head of Sales Department

Sumarkin M.V.

22.05.2019

What should not be in the document

As we have already noted, there is no regulation on the compilation of a characteristic, but still there are certain prohibitions when writing this document. Avoid:

  • emotional definitions;
  • insults to the person being characterized;
  • false information;
  • the employee's personal views on politics, religion, and the like;
  • grammatical and stylistic errors in the preparation of the document, as well as any abbreviations.

Templates to use

All examples that will be below are given for information only. But they can be used in work, replacing some of the information with the data of specific employees. In our case, a sample of the characteristics of the driver from the place of work will be given for different situations.

Each person seeks to find a high-paying job in which he will have career prospects and a full social package. But today employers no longer pay special attention to the documents provided by applicants on the availability of higher or special education.

Business owners and individual entrepreneurs want to know how a person has proven himself in his previous workplace and what his former management has against him.

That is why in mandatory list of documentation, which is necessary for employment, many employers include a testimonial from the previous place of work. Also, people may need this help to provide it to various authorities.

What it is

The characteristic from the place of work is document which does not have a uniform shape. It is drawn up on an ordinary piece of paper, but at the same time all the details provided for by law are indicated.

Also, the description should contain information about the staff member:

  • personal data;
  • professional skills;
  • human qualities;
  • the ability to get along with the team;
  • established relationships with management, etc.

The characteristic is document for internal use. After the official employment, it is attached to the personal file of the new employee and will be stored there until it is sent to the archive. Also this document may be intended for external use... For example, a government agency makes a request to the employer, and he must issue an appropriate certificate.

As for a positive characteristic, it can be obtained by an employee of the organization only if he is a highly qualified specialist, has proven himself well in the team and has excellent relations with the management.

It is worth noting that the last moment in this matter plays crucial role, since if an employee conflicts with his superiors, then at an opportunity he will be recalled all his actions.

How and by whom is it compiled

A characteristic from the place of work is compiled authorized person... In large organizations, this function is performed by HR officer... In small firms, all personnel work, as a rule, falls on the shoulders of accountants, so it is they who will draw up this document.

The document is created in the following way:

  1. The organization can use its own letterhead. You can also use a regular sheet of paper, A4 format, on which the company details are written in the upper part.
  2. In the event that a testimony is requested by any department, the official must indicate that the testimonial is issued upon request No. ... from .... numbers and sent to a specific authority.
  3. If the characteristic is issued at the request of the employee, then it indicates that it will be valid at the place of presentation.
  4. The document indicates all available information about the employee. His professional abilities and personal qualities are also described.
  5. The head signs the testimonial.

Which bodies and institutions you may need

A characteristic from the place of work can be provided in following instances:

  1. The organization where the individual plans to find a job.
  2. V law enforcement if the employee has committed an offense that falls under the Criminal Code.
  3. To the court, when the representatives of the court need to prove that the participant in the process has positive qualities and he can be given a chance for correction.
  4. To the consulate when an individual needs to open a visa.
  5. To the military registration and enlistment office.
  6. To a financial institution if an individual plans to get a large loan.
  7. To the narcological dispensary.

What to indicate

In the description to the official responsible for the preparation of such documentation, it is necessary to indicate the following information:

  1. The personal data of the staff member is indicated. Such information is provided only if the employee has consented in writing to the disclosure of his personal data.
  2. Certain points from his biography are indicated, for example, serving in the Armed Forces of the Russian Federation, studying at a university, etc.
  3. The personal qualities of a full-time employee are indicated, for example, what kind of relationship he has with the management and the work team. Does he have reprimands, is he violating discipline, etc.
  4. Professional skills are indicated.
  5. All merits are indicated, for example, gratitude, encouragement.

It should be noted that Federal legislation not clearly defined a list of information that should be reflected in the characteristics. The management of organizations, at its discretion, provides data on their staff members. But, all the information that is indicated in the characteristics must be truthful and reflect information as much as possible about individuals.

With regard to the style of storytelling, the official should present information restrained, avoiding expressive-emotional transitions... Since the characteristic is a document, the text in it must be understandable and sufficiently capacious.

An employee of the body to which the characteristic will be provided must easily understand the information provided and form a complete picture of the individual.

In the text of the characteristics not allowed use of colloquial and profanity. Also, an official should not allow abbreviations of words and whole expressions. It is not recommended to use personal pronouns in such a document when describing the qualities of a staff member.

Examples of

If it is extremely important for an employee to receive positive characteristics, then he should go to the manager and ask him to issue the required document. As a rule, bosses always try to meet their employees halfway, especially if a characteristic is requested from a government department.

For employee

To the police or court

When drawing up a positive characteristic to the court or to law enforcement agencies, the official should note all employee distinguished service... You should also focus on his personal qualities, respect for the work team, etc.

For a student at the place of internship

During the internship, students should take into account one important point... Upon completion, they will have to contact the head of the organization in which they temporarily performed professional duties.

That is why, from the first day of the internship, they should establish good relations both with the team and with their superiors. In this case, they will be guaranteed a good grade.

It is worth noting that some of the leaders of the trainee host organizations assign them a characterization process. After completing such documents, they only put signatures and seals on them.

When drawing up such a characteristic, it is necessary to indicate in which department of the organization the student did the internship... It should also be noted what skills he acquired, what level of professional training he has. V mandatory the recommended grade is indicated.

Degree of influence and need

A characteristic from the place of work can be as follows essential, and negligible. It all depends on the purpose for which this document is requested and to which department it will be provided.

In the event that an individual plans to apply for a prestigious job, then a positive characteristic issued by a former employer can significantly increase his chances of holding a vacant position.

If a characteristic is provided to the court or to law enforcement agencies, then the information presented in it in a positive manner can ease the plight of an individual... For example, this document can serve as the basis for a mitigation of punishment.

In the event that the manager gives a negative assessment to the former or current employee, then such a characteristic will only aggravate an already difficult situation.

If an individual plans to obtain a visa, the consulate will issue it only if there is a positive characteristic... This is due to the fact that most foreign countries take very seriously who enters them.

Citizens who plan to visit foreign countries with a poor profile will be considered potential violators of law and order and with a 100% probability they will be denied a visa.

As for the characteristic that is requested financial institution on a person planning to receive a large loan, then even if it is issued in a positive manner, the applicant will not be guaranteed a positive decision. In most cases, such a document is required when registering mortgage programs.

Who signs

The formalized description is signed by the head of the organization where the individual is officially employed or worked. Also, this function can be performed by employee, acting director.

In large organizations, management often delegates the right to sign such documents to the heads of departments, workshops and others. structural units... In such situations, the CEO must issue an order by which the person responsible for signing the characteristics is appointed.

A request to prepare a description of an employee is most often addressed to specialists in the HR department:

  • by the employee himself;
  • government agencies;
  • the head of the organization.

In the first and second cases, a ready-made characteristic from the place of work is needed to present it to some authorities outside the organization in which the employee works (for example, to the guardianship and trusteeship authorities; or to an educational institution in which he studies on the job ; or at a new place of work; or in court). Thus, the performance is required by an external customer.

In the third case, certain internal organizational procedures are being prepared related to the assessment of an employee, and the document will be used within the institution. His customer is internal.

HR specialists are not required to write a description on their own, because they cannot know the business qualities of each employee, but they must organize the preparation of such a document: contact their immediate superior, assist him in writing and drawing up the document.

The content will depend on the purpose of creating the characteristic. Therefore, we will consider various options that are often encountered in practice.

Examples of positive and negative characteristics

To begin with, let's give an example of a positive characteristic from the place of work. This is the most common option, which lists the strengths of a person and his positive professional qualities.

Nikiforov Semyon Ivanovich is a high profile specialist who has been working at Electrosystems LLC for 15 years. His total work experience is 22 years. During his work at Electrosystems LLC, he has established himself as a responsible, qualified employee. Semyon Ivanovich competently, quickly and efficiently solves the tasks assigned to him. The projects for the installation of electrical systems entrusted to him were completed with high quality and in a short time. The main positive qualities of Semyon Ivanovich are his responsibility and perseverance in achieving the goal. It is also impossible not to note his ability to correctly explain the task to other specialists. Semyon Ivanovich Nikiforov was twice awarded a commendation from the management of Electrosystems LLC.

Now let's give an example of a negative characteristic:

Mitrofanov Ivan Ilyich worked at Electrosystems LLC as a mechanic for 1 year and 3 months. During this time, he did not show high professionalism. Despite some positive qualities, Ivan Ilyich is characterized as a poorly disciplined worker. Lack of discipline manifested itself in non-compliance with the deadlines for the execution of work, regular delays. Ivan Ilyich was twice disciplined.

Feature when encouraged

The promotion can be initiated by the management of the organization. In this case, the requirements for the procedure can be flexible and are determined by local regulations:, Regulations on incentives, etc. Often, the package of documents for presenting an employee for incentives includes a description of the immediate supervisor.

A sample of the characteristics from the place of work to the worker who is planned to be awarded with the Certificate of Merit

To choose the right words for a characterization, you need to think about what qualities in the company are considered the most valuable, and based on this, define the employee. The example of a job profile presented above emphasizes performance. However, it is possible that your company particularly encourages:

  • dedication to business, loyalty to the company and its leaders;
  • or the ability to make decisions, take initiative;
  • or a responsible attitude to the quality and timing of work;
  • or the ability to build relationships with clients ...

But there is another type of encouragement - the awarding of state awards of the Russian Federation. In this case, serious requirements are imposed on documents from the place of work (for more details, see the Decree of the President of the Russian Federation dated 07.09.2010 No. 1099 "On measures to improve the state award system of the Russian Federation", as well as in the Letter of the Presidential Administration of the Russian Federation dated 04.04.2012 No. AK-3560). The Letter contains methodological recommendations regarding the preparation of documents for the award.

Sample characteristics for an employee to receive a state award

Characteristics when deciding the issue of collection

The employee has committed a misdemeanor, and the question of recovery arises: reprimand or dismissal. Perhaps an internal investigation is underway. What kind of punishment should you choose? To answer this question, all the circumstances and materials of the incident are carefully investigated. If a positive characteristic from the place of work is taken into account, containing such assessments as:

  • responsibility for the work performed;
  • lack of bad habits;
  • observance of labor discipline, etc.,

then the punishment for an employee who has committed a misconduct may be mitigated.

Sample characteristics when deciding on collection

Boost characteristic

In a large organization with a ramified hierarchical structure, or in state and municipal bodies, many internal procedures are strictly formalized. For example, there is. The set of documents for each participant of such a reserve includes characteristics. They focus on the qualities of an employee necessary for a candidate for a managerial position: competence, strong-willed, organizational skills, intelligence and authority.

Sample boost characteristic

Characteristic at certification

The Labor Code does not regulate the procedure for conducting in an organization. However, if such a procedure is planned, it is necessary to draw up a local regulatory act - the Regulation on Attestation, approving it by order. The Regulations should contain a list of documents provided to the certification commission, including the characteristics of the certified employee.

The characteristic should include:

  • information about education, professional development, position, work experience;
  • evaluation of the results of work and the implementation of significant projects;
  • information on the presence or absence of penalties or incentives.

Sample characteristic for attestation

Characteristics to court

During court hearings, characteristics of the defendant (accused) are often attached to the case materials: they can be requested by any participant in the trial, including the employee against whom the case has been initiated. Look at a sample of the characteristics of the driver from the place of work - it has become a circumstance mitigating administrative responsibility (decision of the Davlekanovskiy District Court of 23.08.2010, case No. 12-93 / 2010).

The employer should remember that the document issued by him becomes a kind of testimony, and try to be as accurate and truthful as possible.

Sample characteristics for court

Use in your work the sample employee profile from the previous section as a template, substituting your definitions.

This document:

  • drawn up on the letterhead of the organization;
  • includes the personal data of the employee (full name, year of birth, marital status, work experience, position, education, etc.);
  • contains a detailed description of business and personal qualities;
  • ends with a phrase explaining the purpose of drawing up the document (most often “for submission to the court” or “for presentation at the place of demand”);
  • signed by the head of the enterprise;
  • certified by a seal (if any).

The phrase "characteristics from the place of work" will surely make many recall the Soviet past. In fact, the document is indispensable for a new job, it is often required in the courts and the police, in the guardianship authorities and in banks when granting a loan. Sometimes the employer's assessment decides the fate of a person, so you cannot treat it formally, according to a template. When drawing up such a description, an official should be guided by general principles.

The document is not drawn up according to the official form, but taking into account. Characteristics are internal (not outside the organization), as well as external (provided to different authorities on demand).

In addition to assessing personal and valuable qualities in work, the paper should contain some data about the person:

  • name, patronymic surname
  • year and date of birth
  • education
  • information about marital status
  • military service data
  • honorary titles, the presence of state awards,
  • indication of academic degree

Chief physician of the regional communal hospital Sedov Viktor Mikhailovich.

Option II. Example of characteristics per employee

Courtesy of Vera Grigorievna Levashova, born November 9, 1985, working as a primary school teacher.
Levashova V.G. has been working at school # 4 since August 25, 2007. In 2009, she took refresher courses under the program "Features of psychology and development of a junior schoolchild."

Levashova V.G. During her work, she proved herself as a high-class professional, striving for self-development and constantly working on herself.

The employee monitors innovations in pedagogy and successfully implements them in her work. Vera Grigorievna is active in public life, in the preparation of extracurricular activities. She is respected among colleagues, she is not seen in conflicts.

Director of School No. 4 Koltunov Evgeny Igorevich.

Rather conditional, their form and content may vary depending on the situation, since there is no official template for writing characteristics.

Characteristics per employee template

The structure of the characteristic is simple, you can easily find it on the Internet. It is written according to the following plan:

  • date of preparation of the document
  • who is the characteristic
  • name of organization or company, details
  • the employee's marital status, children
  • specialty education
  • business qualities of an employee
  • character traits of the person to whom the characteristic is provided
  • where the document is submitted
  • position, full name, signature of the head

The specified examples and template should not be followed unquestioningly, since the Labor Code does not clearly specify the requirements for writing such papers. But, as in any other document, when drawing up a characteristic, one should avoid colloquial and jargon expressions, adhere to the rules business speech, monitor literacy.

As for the content, the chief who draws up the characterization should remember that sometimes the characterization for an employee is by no means a formal piece of paper in the fate of a person. It is provided on demand to the courts, guardianship authorities, - institutions where the fate of a person is decided, therefore, the preparation of such a document should be taken with all seriousness, assessing professional and personal qualities not by a template, but by collecting complete information about the employee.

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  • Answer

    For example, my former employer did not refuse to write me a testimonial, but on one condition, either I stay to work for him, or he writes such a testimonial that they will not be taken to prison. And at a new place of work, they ask me for a description. How to influence the employer to write an objective description?

    Answer

    Several times I had to change the job, the characteristic from the previous one was never required. I think this document is not enough to create a positive impression of the employee, because you can write anything you want. the best test is a trial period.

    Answer

    In America, for example, without a recommendation from your previous job, you are unlikely to be hired. Because they look at the discipline and responsibility of the employee. If you quit and did not complete the required 2 weeks, it will seriously ruin your career. The same is with relations with colleagues, bosses, they do not like to conflict. In Russia, serious companies also take this practice, and in provincial cities it is more an exception than a practice.

    Answer

    I believe that at a new place of work, a positive characteristic will be very useful, but at a new place it is not a fact that the management will believe in its authenticity, therefore, your qualifications need to be shown in practice, and not in the form of recommendations.

    Answer

A characteristic from the place of work may be needed by a citizen when contacting various authorities and organizations.

There are certain rules for the preparation of this document.

The content of the document may vary depending on the purpose of the compilation. Consider how to write a testimonial from the place of work.

Depending on the purpose of obtaining characteristics, they are divided into two types:

  1. Internal. This type is applied only within the organization, when a transfer to another position is made, a transfer to another department is made, or a disciplinary sanction is imposed, etc.
  2. External. Written at the initiative of a citizen, third-party organizations. Such documents are intended to be presented on demand outside the employee's place of work. For example, when applying for a loan, when applying for a new employer, or guardianship authorities, for a military enlistment office, for municipal organizations, etc.

How to write a characteristic for an employee correctly - a sample and the procedure for drawing up